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Custom Assemblies:

  • Once a print, sample or quote has been approved by the customer and a purchase order has been issued, the custom assembly or custom order may not be cancelled or returned.

Non-Stocking Items:

  • Returns of items that are non-stocking which are special ordered must be approved on a per case basis.
  • In some cases, sales will be final and non-returnable.
  • When a return is approved by Lexco the restocking fee will be at Lexco’s discretion on a per case basis.

Non-Custom Items:

  • Bulk cable, hardware, and fittings may be returned within 30 days after receipt. All returns must be approved by Lexco.
  •  A 20% restocking charge may be assessed. If a cable has been re-spooled into custom lengths then it is no longer considered "bulk" and may not be returned.

Overship/Overruns:

  • Lexco reserves the right to overship up to 10% for custom assemblies unless otherwise specified in the Quote or Purchase Order.
  • Customer must accept overruns of custom parts.
  • Customer must accept overruns of custom cables and custom cable coating.

 

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Wire rope products are utilized in vastly diverse industries and environments. Our job at Lexco Cable is to guide our customers' decisions in selecting the optimal combination of wire rope products for their unique applications.