OUR POLICIES

Find Lexco’s most frequently requested policies and guidelines, including our return policy, minimum order policy, and more.

Custom Assemblies
Once a print, sample, or quote has been approved by the customer and a purchase order has been issued, the custom assembly or the custom order may not be canceled or returned.

Non-Stocking Items
Returns of items that are non-stocking which are specially ordered must be approved on a per case basis. In some cases, sales will be final and non-returnable. When a return is approved by Lexco, the restocking fee will be at Lexco’s discretion on a per case basis.

Non-Custom Items
Bulk cable, hardware, and fittings may be returned within 30 days after receipt. All returns must be approved by Lexco and a 20% restocking charge may be assessed. If a cable has been re-spooled into custom lengths then it is no longer considered "bulk" and may not be returned.

Overship/Overruns
Lexco reserves the right to overship up to 10% for custom assemblies unless otherwise specified in the quote or purchase order.

Customers must accept the overruns of custom parts.

Customers must accept overruns of custom cables and custom cable coating.

To California Consumers
PROPOSITION 65 WARNING — Lexco products contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. 

Your personal cancer risk is affected by a wide variety of factors. For more information, visit Oehha.ca.gov/proposition-65. To read the full text of Proposition 65, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986, and its associated regulations, see Oehha.ca.gov/proposition-65/law/proposition-65-law-and-regulations.

Proposition 65,

California Health & Safety Code

Section 25249.6 et seq.

Bulk Items 
Our certifications and pricing for bulk items are as follows. Please note that in certain instances only a Certificate of Conformance (CoC) may be available.

  • Lexco CoC - No Charge
  • Manufacturer’s Certificate - $25.00 USD
  • Defense Federal Acquisition Regulation Supplement (DFARS) - Will be addressed at the time of the quote.
  • Fees will be doubled if a certification is requested after the order has shipped.

Assemblies (1-2 Components)
Our certifications and pricing for bulk items are as follows. Please note that in certain instances only a Certificate of Conformance (CoC) may be available.

  • Lexco CoC - No Charge
  • Manufacturer’s Certificate - $25.00 USD
  • Defense Federal Acquisition Regulation Supplement (DFARS) - Will be addressed at the time of the quote.
  • Fees will be doubled if a certification is requested after the order has shipped.

Assemblies (3+ Components)
Our certifications and pricing for assemblies with three or more components are as follows. Please note that in certain instances only a Certificate of Conformance (CoC) may be available.

  • Lexco CoC - $20.00 USD
  • Manufacturer’s Certificate - $35.00 USD
  • Defense Federal Acquisition Regulation Supplement (DFARS) - Will be addressed at the time of the quote.
  • Fees will be doubled if a certification is requested after the order has shipped.

Additional Information
As required by certain U.S. military specifications we, as the seller, maintain documented traceability from the QPL/QML manufacturer through delivery. This information is always on file and never destroyed. 

While we are happy to continue to provide RoHS compliance certification to our customers, 

Lexco sells no electrical or electronic products and has determined that we have no compliance obligations under RoHS which deal with heavy metals in electrical equipment.

Certification costs are subject to variance and may cost more for certain products due to manufacturing sources.

Proof-loading and pull testing certifications are required to be added on a per-product basis.

First article or PPAP or AS9102 submittals must be quoted on a case-by-case basis.

Inside of North America 
Our minimum orders for sales within North America (USA, Canada, Mexico) are as follows:

  • $25.00 USD for standard bulk items. 
  • $75.00 USD for assemblies. 
  • $150.00 USD for Cablecraft push-pull controls. 

Outside of North America
Our minimum orders for sales exported outside of North America is $250.00 USD for standard bulk items or assemblies.

Custom Products
Please note that some custom products may have minimum order requirements that exceed our default policies for sales both inside and outside of North America. Please refer to your quote and salesperson for questions concerning the minimum requirements of custom quoted products.